I met Royce Gomez when she was executive director for Peak Startup. After 12 startups, several failures, and a few successes, she shares her experience in her latest book, “Level Up!: Visioning Your Leadership DNA.” Leadership is an ever-evolving skill set. In her book, Royce shows you how to level up and learn new
Evaluate your business operations for efficiencies and strong economics, including internal controls. Business owners go into business for different reasons. Some are lifestyle entrepreneurs who crave the freedom of being their own boss. Some want to change the world and leave a legacy. Some are in it for the money, while others want to
As a business owner, you know that customers are essential to grow revenue and increase profits. You also know that the best companies are customer-obsessed and provide personalized experiences, quality products, and friendly responsive service. But what do you know about YOUR customers? Knowing your customer metrics is the first step to improving profitability
